Changes

If there any changes to your order such as delivery date, delivery location, card message, etc., please email any changes to customerservice@upscaleandposh.com referencing your order number and the changes you wish to make.

Cancellation Policy

(1) For a Full 100% Refund the cancellation must be made before 2:00 P.M. Arabian Standard time the day prior to scheduled delivery.

(2) If the cancellation is received after 2:00 P.M. Arabian Standard time a 50% refund will issued.

(3) If your gift is en route on delivery day or has been delivered we will be unable to Cancel or Refund the order.

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